Effective date: October 21, 2026 | Last updated: October 21, 2026
1. Agreement to these terms
These Terms of Service ("Terms") govern your use of nexaraautomations.tech (the "Site"), our demo dashboard, our website assistant, and any services provided by Nexara Automations ("Nexara," "we," "us," or "our"). By using the Site or submitting a form, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.
2. Our services
Nexara designs, builds, and maintains AI-assisted automation for businesses, including website and SMS chat, appointment scheduling and reminders, lead capture and follow-up, internal task automation, and reporting dashboards. The exact scope, deliverables, timeline, and price for any client project are set out in a written proposal, quote, or service agreement (an "Order"). If an Order conflicts with these Terms, the Order controls.
3. Pricing, setup fees, and monthly plans
- Published prices are estimates. Prices on our Pricing page reflect standard implementations. Your final price depends on the size of your operation and the customization required, and will be confirmed in your Order before any work begins. There are no hidden fees.
- Setup fee. The one-time setup fee is due before implementation begins. If you cancel before we start building, the setup fee is refunded in full. Once custom setup work has started, the setup fee is non-refundable, unless your Order says otherwise.
- Monthly plan. Monthly fees are billed in advance and cover hosting of your automations, monitoring, ongoing support, and routine updates described in your plan.
- Third-party usage costs. Some services (such as phone numbers, SMS or call minutes, AI model usage, or software subscriptions) may be billed separately or passed through at cost. Any such costs will be listed in your Order.
- Late payment. If a payment is more than 15 days late, we will notify you and may pause the affected automations until the account is brought current.
4. Cancellation
There is no long-term contract. You may pause or cancel your monthly plan at any time by emailing us. Cancellation takes effect at the end of your current billing period, and you will not be charged again after that. Fees already paid for the current month are not refunded. When service ends, we will turn off automations we host and, on request made within 30 days, provide an export of your data that we hold.
5. Client responsibilities
If you are a client, you agree to:
- Provide accurate business information, access to the accounts and tools needed for setup, and timely feedback.
- Review and approve the scripts, prompts, and messages your automations send.
- Obtain all consents required by law from your own customers, including consent for automated or marketing text messages and calls (for example, under the Telephone Consumer Protection Act), and any consent required to record calls in the states where your callers are located.
- Maintain your own privacy policy and honor opt-out requests (such as STOP replies) from your customers.
- Not use our services to send spam, unlawful content, or messages that violate carrier or platform rules.
6. AI-generated output
Our systems use artificial intelligence, which can occasionally produce responses that are incomplete, inaccurate, or unexpected. AI automations are tools to support your team, not a replacement for your professional judgment. You are responsible for reviewing important information (such as prices, legal, medical, or financial statements) before relying on it. We are not responsible for decisions made solely on AI-generated output.
7. Demo dashboard and website assistant
The demo dashboard uses sample data for illustration only. Figures shown on the Site, including example savings or performance statistics, are illustrative and are not a guarantee of results for your business. The website assistant is provided for general information and scheduling help; please do not share sensitive personal information (such as payment card numbers or health information) with it.
8. Acceptable use of the Site
You agree not to misuse the Site, including by attempting to gain unauthorized access, disrupting its operation, introducing malware, using automated tools to copy its content, or using it for any unlawful purpose.
9. Intellectual property
The Site, its design, text, graphics, and the Nexara name and logo belong to Nexara or its licensors. For client projects, you own your business data and content. Nexara keeps ownership of its pre-existing tools, templates, code, and know-how, and grants you a license to use what we deliver for your business while your account is in good standing, unless your Order says otherwise.
10. Confidentiality
Each party will keep the other's non-public business information confidential and use it only to perform or receive the services, except where disclosure is required by law.
11. Third-party services
Our automations may connect to third-party platforms such as phone and SMS providers, calendars, CRMs, payment processors, and AI model providers. Those services are governed by their own terms, and we are not responsible for their outages, changes, or pricing.
12. Disclaimer of warranties
The Site and services are provided "as is" and "as available." To the fullest extent permitted by law, Nexara disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the services will be uninterrupted or error-free, or that they will produce any particular business result.
13. Limitation of liability
To the fullest extent permitted by law, Nexara will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim relating to the Site or services will not exceed the amount you paid Nexara in the three (3) months before the event giving rise to the claim.
14. Indemnification
You agree to defend and indemnify Nexara against claims arising from your misuse of the Site or services, your content or instructions, or your failure to obtain consent required from your own customers.
15. Governing law
These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Wayne County, Michigan, and you consent to their jurisdiction.
16. Changes to these terms
We may update these Terms from time to time. The "Last updated" date at the top shows when they last changed. Continued use of the Site after changes means you accept the updated Terms. Changes will not apply retroactively to an existing Order without your agreement.
17. Contact us
Nexara Automations
Michigan, United States
Email: Saadeh@nexaraautomations.tech
Phone: +1 (734) 309-1511